Bishop Auckland Railway Station

National Rail Travel Centre

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Bishop Auckland

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Booking Line: 01388-661394

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Monday - Saturday 0900-1215 & 1245-1600

Due to industrial action being taken by members of the RMT union, Northern services will be impacted on:

Saturday 13 October 2018

Saturday 20 October 2018

Saturday 27 October 2018

Saturday 3 November 2018

& Saturday 10 November 2018

 

Northern will be operating a reduced service on these dates.

To view the revised timetables, go to www.northernrailway.co.uk/strike

We expect all trains operated to be extremely busy.

 

Customers with season tickets who decide not to travel due to the strike action, can claim compensation through the Delay Repay scheme.

To claim, please complete the delay repay form available:

- in paper form at Bishop Auckland Railway Station

- or online at https://delay.northernrailway.co.uk/

 

If you have already purchased a ticket, but decide not to travel, a refund can be claimed at the point of purchase.

 

To check your journey, go to www.nationalrail.co.uk or call 03457 484950.

 

 

Passengers can use their rail ticket on Arriva North East bus services to make the journey they would have by rail.

 

More information is available at:

- www.northernrailway.co.uk/strikes

- @northernassist on Twitter

- /northernassist on Facebook

- or 0800 200 6060 by phone

 

On strike days, Northern advise passengers to use journeycheck.com/northern for up-to-date train running information.

 

During Industrial Action, Bishop Trains will open at 07:50 and close at 16:15. Passengers who have any enquiries regarding tickets purchased at Bishop Trains should call our rail ticket booking line on 01388 661 394 (select option 1).

Industrial Action

Saturday 13 October, Saturday 20 October, Saturday 27 October,

Saturday 3 November & Saturday 10 November 2018.